Account Manager - Tower Provider (Contract)

Join Gihon Telecommunications Indonesia, a leading provider of telecommunication infrastructure solutions, as an Account Manager - Tower Provider in Tangerang Selatan, Banten. In this contract-based role, you will drive the growth of our colocations business by managing key tower provider accounts. You'll work closely with our sales and technical teams to ensure seamless integration and optimal performance of our infrastructure solutions.

With a rich history spanning over a decade, Gihon Telecommunications Indonesia has been a trusted partner for numerous telecom operators and service providers. We are committed to delivering cutting-edge solutions and exceptional customer service. In this role, you'll leverage your deep understanding of the telecom industry to build and maintain strong relationships with our tower provider clients.

📋 Tanggung Jawab Pekerjaan

• Develop and implement account management strategies to maximize revenue and customer satisfaction.
• Build and maintain strong relationships with key tower provider accounts.
• Collaborate with sales and technical teams to ensure seamless integration of our infrastructure solutions.
• Monitor account performance and provide regular reports to senior management.
• Identify opportunities for upselling and cross-selling our products and services.
• Participate in industry events and conferences to stay updated on market trends and best practices.
• Provide technical support and guidance to clients to ensure optimal performance of our infrastructure solutions.
• Manage client expectations and resolve any issues or concerns promptly.

🎓 Kualifikasi & Syarat

• Minimum 5 years of experience in account management, preferably in the telecom or IT infrastructure industry.
• Strong understanding of telecom infrastructure and related technologies.
• Proven track record of building and maintaining strong client relationships.
• Excellent communication and negotiation skills.
• Ability to work independently and as part of a team.
• Proficiency in English, both written and spoken.
• Familiarity with CRM software such as Salesforce or HubSpot.
• Bachelor's degree in Business, Telecommunications, or a related field.

🛠️ Keahlian

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